Apple faces iPhone slowdown legal action

Last update 15:15 | 15/01/2018

Two lawyers in Vietnam have started a movement to sue Apple over software that slows down older iPhones.

 

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Apple faces iPhone slowdown legal action

Nguyen Ngoc Hung and Tran Manh Tung from Hanoi Bar Association submitted a 600-page document to the HCM City People’s Court. They also created a website to encourage iPhone users to register and join in the lawsuit. As of now, over 1,800 people have registered.

According to Hung and Tung, Apple deliberately made faulty updates to force users to spend money on battery replacement or a new phone. Apple then violated the Vietnamese Consumer Protection Law. The law in Vietnam requires evidence proving that the users had suffered damage in order to demand compensation, which the lawyers said was possible to do during the court case.

Hung and Tung demanded Apple issue solutions to stop the slowdown or offer free battery replacements to all users.

The market value in Vietnam is estimated to worth USD900m and will soon pass USD1bn. iPhones account for the largest share of Apple products sold in the country.

The number of people suing Apple across the globe is still growing after the giant tech company admitted that the new update deliberately slows down older iPhones to prevent unexpected shutdowns as batteries age. In the US, one of the lawsuits asks for nearly USD1trn in damages. Apple may even face a criminal charge in France as planned obsolescence is illegal under French law.

The slowdown was not publicly announced but only discovered by another party. Several consumer protection organisations also said Apple might have hidden the information in order to force their customers to buy new phones.

As of September 2017, Apple announced that its revenue in the fiscal 2017 fourth quarter ended September 30, 2017, was USD52.6bn. However, the sale of the new iPhone 8/8 Plus and iPhone X has been below expectations.

Dtinews

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One thought on “Apple faces iPhone slowdown legal action

  1. Well, this Apple thing is actually peanut compared with what the IT industry has been doing worldwide for decades.

    The entire industry operates on the principle of captive consumers. All companies silently agree on making computers and other electronic devices run much faster each year, and therefore making old devices become much slower by comparison. In addition, old programs on old devices need lots of updates to be comparable to the new programs, which make old devices work even slower. Consumers every much have to buy new computers and other devices more often.

    Very much your computer/device becomes very old and slow after three years. So, you want to buy a new machine. That is how these IT companies make money with a global captive consumer community.

    This is very much a form of anti-trust violation: Conspiracy to use one method of production, i.e. making programs and devices run faster every year, whether consumers need that or not, in order to create a captive consuming community.

    Most people of the world gain little by buying new devices every three or four years. They just have to buy because their devices have been made slower by the IT industry. Monies spent with little economic return. That is one of the big causes that contribute to the global economic gloom for the last two decades or so.

    This captive consumers strategy also keeps widening the IT gap between the rich and the poor countries, because poor people cannot keep buying expensive devices like the rich.

    I talked about this 20 years ago, being a former anti-trust prosecutor and a corporate litigator for an IT giant then.

    But no one seems to understand the point.

    Apple now is just a little more stupid by having programs with the express function to slowdown old devices, instead of simply “updating” the old programs on old devices to “help them work well” while still slowing down the old programs tremendously due to their new huge updated size.

    The entire problem of captive IT consumers still remains intact.

    Let us pray.

    Liked by 2 people

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