As online sales boom, fast-delivery services thrive


Last update 12:00 | 01/08/2017
VietNamNet Bridge – Many businesses, from startups to big express delivery firms, have jumped into the market of fast delivery services for online shops.vietnam economy, business news, vn news, vietnamnet bridge, english news, Vietnam news, news Vietnam, vietnamnet news, vn news, Vietnam net news, Vietnam latest news, Vietnam breaking news, delivery, Grab, e-commerce

Giving up a job as a technical official for a television company in HCMC, Tran Tue Man decided to provide a delivery service.

Man is optimistic about the new business after six months of operation. The business he set up has been recruiting new workers as the business is scaling up.

“The fast delivery service market has become very competitive, but it is still a ‘blue ocean’ with great potential,” the founder of ‘Giao hang gia re’ (low-cost delivery) said.

“Many online shops have arisen,” he explained, adding that the number of orders his business receives has increased by 30-50 percent a month.

However, he said 30-50 percent is still a modest growth rate. “If my sale and marketing team expands, a 100-300 percent growth rate will be within reach,” he said.

Many businesses, from startups to big express delivery firms, have jumped into the market of fast delivery services for online shops.

Man said his company plans to launch an app of its own in September. To compete with other delivery services, his company also is providing package services, such as marketing for online shops.

Man’s startup project is one of several delivery service firms which have been booming in the last three years.

Not only startups but big companies in some business fields have also decided to expand their business by joining the market.

As a result, the fast delivery service market, which only had 5-6 players in 2013, now has more than 50 businesses.

GrabExpress of Grab taxi transport also provides goods delivery service at a very competitive fee – VND15,000 for the first two kilometers and VND5,000 for the next kilometer. However, GrabExpress does not provide money collection services.

As for Lazada, since October 2015, LazadaExpress, the forwarding unit, has become a separate division which not only delivers goods for Lazada but also provides services for other e-commerce websites.

Meanwhile, DHL eCommerce is considering delivering goods with electric motorbikes. Providing fast delivery services for online shops is no longer a minor business which large logistics and forwarding firms can ignore.

On July 17, Deutsche Post DHL announced its participation in the domestic B2C transport market in Vietnam with DHL eCommerce. The solution includes a range of tailor-made services to fit the e-commerce boom.

Thomas Harris, managing director of DHL eCommerce, said the company employed 300 workers after four weeks of operation.

Before DHL, VNPost, ViettePost and Giao Hang Nhanh, the firms holding the biggest market shares in the delivery market, also launched services specifically designed for e-commerce.

In 2016, the total spending on e-commerce reached $1 billion, though only 50 percent of people used the internet.


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This entry was posted in eCommerce - Thương mại điện tử and tagged , by Trần Đình Hoành. Bookmark the permalink.

About Trần Đình Hoành

I am an attorney in the Washington DC area, with a Doctor of Law in the US, attended the master program at the National School of Administration of Việt Nam, and graduated from Sài Gòn University Law School. I aso studied philosophy at the School of Letters in Sài Gòn. I have worked as an anti-trust attorney for Federal Trade Commission and a litigator for a fortune-100 telecom company in Washington DC. I have taught law courses for legal professionals in Việt Nam and still counsel VN government agencies on legal matters. I have founded and managed businesses for me and my family, both law and non-law. I have published many articles on national newspapers and radio stations in Việt Nam. In 1989 I was one of the founding members of US-VN Trade Council, working to re-establish US-VN relationship. Since the early 90's, I have established and managed VNFORUM and VNBIZ forum on VN-related matters; these forums are the subject of a PhD thesis by Dr. Caroline Valverde at UC-Berkeley and her book Transnationalizing Viet Nam. I translate poetry and my translation of "A Request at Đồng Lộc Cemetery" is now engraved on a stone memorial at Đồng Lộc National Shrine in VN. I study and teach the Bible and Buddhism. In 2009 I founded and still manage on positive thinking and two other blogs on Buddhism. In 2015 a group of friends and I founded website CVD - Conversations on Vietnam Development ( I study the art of leadership with many friends who are religious, business and government leaders from many countries. In October 2011 Phu Nu Publishing House in Hanoi published my book "Positive Thinking to Change Your Life", in Vietnamese (TƯ DUY TÍCH CỰC Thay Đổi Cuộc Sống). In December 2013 Phu Nu Publishing House published my book "10 Core Values for Success". I practice Jiu Jitsu and Tai Chi for health, and play guitar as a hobby, usually accompanying my wife Trần Lê Túy Phượng, aka singer Linh Phượng.

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