Across Asia, the use of personal connections to get ahead is a common practice.
In addition to paying bribes for the services they need, people use their family or social contacts to skip the line or gain quicker and better access to schools and hospitals, and “speed up” government paperwork such as driver’s licenses or birth certificates..
How much you can increase the speed and quality of your service often depends on how much you can pay or who you know.
Hannah J. Dawson, Senior Researcher, Southern Centre for Inequality Studies, University of the Witwatersrand
The authors do not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and have disclosed no relevant affiliations beyond their academic appointment.
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