HCM CITY — A district in HCM City has stepped up its efforts to respond to residents’ complaints within five seconds via a newly-launched mobile application.At 9.36am last Friday morning, a message popped up on the computer screen of the Deputy Head of Bình Thạnh District’s Urban Management Division, Vũ Thị Hội Diễm. A photo attached to the message showed a motorbike parked illegally on the pavement on Điện Biên Phủ Street. Tiếp tục đọc “City district steps up connection with citizens” →